SHIPPING INFORMATION

1. How much does shipping cost?
Orders within Australia:

<$50 – $10
$50 – $100 – $15
$100 – $150 – $20
+$150 – FREE

International Orders
$25 Flat Rate

2. How will my order be shipped?
We use Australia Post for all Australian & international postage.

3. Does NETFIT Netball ship Internationally?
NETFIT Netball does ship to most destinations around the world via Australia. When entering your address details in the shopping cart please ensure you select the correct country from the drop down menu.

4. How long will my delivery take to get to me?
It is our priority to deliver your order as quickly as possible. All orders will be delivered within 2-5 days of dispatch (within Australia). Overseas deliver please allow 7-14 days.

RETURNS & EXCHANGES Returns & exchanges

1. What is NETFIT Netballs return policy?
We understand selecting the right style and size online can be a difficult one. For this reason, we welcome any exchange or credit on full priced items in online orders within 14 days of purchase provided the tax invoice can be produced, the original tags are attached and items are returned in unworn condition.

2. Does NETFIT Netball pay for my return shipping?
All products are subject to inspection. Shipping costs are the responsibility of the customer and cannot be refunded unless the product is faulty.

3. Can I return an item?
You are welcome to exchange or receive a credit note. The item must be returned within 14 days of purchase for Australian/New Zealand shipped orders, and 4 weeks for international orders, the order confirmation or invoice must be presented and the garments must be unworn and in original condition with all tags in place. To return an item to our Shop Online Team.

STEP ONE:

Please email [email protected] with the below details.

• Your full name
• Contact Details
• Order Number (found on your order confirmation or invoice)
• Details of return/faulty item (item name, colourand size)